Privacy Policy

Last updated: January 4, 2026

1. Introduction

Visionary Software Design Solutions, LLC ("we", "us", or "our") respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use Sync Smith and our website at syncsmith.app.

2. Information We Collect

2.1 Account Information

When you create an account or sign in using OAuth providers, we collect:

  • Email address
  • Name (if provided by OAuth provider)
  • Profile picture URL (if provided by OAuth provider)
  • OAuth provider account identifier

2.2 License Information

When you purchase a Pro license, we collect:

  • Email address associated with your purchase
  • Transaction ID from our payment processor
  • Device identifiers for license activation (machine ID)
  • Device name (optional, for your reference)

2.3 Usage Data

We may collect anonymous usage statistics to improve the Software, including:

  • Application version
  • Operating system type
  • Feature usage patterns (anonymized)
  • Error reports and crash logs

2.4 Document Content

Your documents stay on your device. Sync Smith is primarily a local application. We do not have access to, store, or process the content of your documents on our servers unless you explicitly use cloud-connected features like AI assistance.

3. How We Use Your Information

We use the information we collect to:

  • Provide, maintain, and improve the Software
  • Process purchases and manage your license
  • Authenticate your account and prevent fraud
  • Send important notices about your account or license
  • Respond to customer support requests
  • Analyze usage patterns to improve user experience
  • Comply with legal obligations

4. Third-Party Services

4.1 Payment Processing

We use Paddle as our payment processor. When you make a purchase, your payment information is collected and processed directly by Paddle according to theirPrivacy Policy. We do not store your credit card or payment details.

4.2 Authentication Providers

We offer sign-in through third-party OAuth providers:

4.3 AI Services

Sync Smith Pro's AI features connect to third-party AI providers. When you use AI assistance, your prompts and selected content are sent to these services. Each provider has their own privacy policy governing how they handle this data. We recommend reviewing the privacy policies of any AI provider you configure.

5. Cookies and Tracking

Our website uses essential cookies required for authentication and session management. We do not use tracking cookies or third-party analytics services that track individual users across websites.

6. Data Retention

We retain your account information and license data for as long as your account is active or as needed to provide you services. If you request account deletion, we will remove your personal data within 30 days, except where we are required to retain it for legal purposes.

7. Data Security

We implement appropriate technical and organizational security measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet is 100% secure, and we cannot guarantee absolute security.

8. Your Rights

Depending on your location, you may have the following rights regarding your personal data:

  • Access - Request a copy of your personal data
  • Correction - Request correction of inaccurate data
  • Deletion - Request deletion of your personal data
  • Portability - Request a copy of your data in a portable format
  • Objection - Object to certain processing of your data
  • Withdrawal - Withdraw consent where processing is based on consent

To exercise these rights, please contact us atcontactus@syncsmith.app.

9. Children's Privacy

Sync Smith is not intended for use by children under the age of 13. We do not knowingly collect personal information from children under 13. If you believe we have collected information from a child under 13, please contact us immediately.

10. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. These countries may have different data protection laws. By using Sync Smith, you consent to the transfer of your information to these countries.

11. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date. We encourage you to review this Privacy Policy periodically.

12. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us at:

Visionary Software Design Solutions, LLC
Email: contactus@syncsmith.app
Website: https://syncsmith.app