Refund Policy
Last updated: January 4, 2026
30-Day Money-Back Guarantee
We offer a full refund within 30 days of your purchase, no questions asked. If Sync Smith Pro doesn't meet your expectations, we'll refund your purchase in full.
Our Refund Promise
We want you to be completely satisfied with your purchase. If for any reason you are not happy with Sync Smith Pro, you can request a full refund within 30 days of your purchase date. No questions asked, no hassle.
How to Request a Refund
To request a refund, simply contact us:
- Email us at contactus@syncsmith.app with the subject line "Refund Request"
- Include the email address used for your purchase
- Provide your transaction ID or order number (found in your purchase confirmation email)
Refund Process
Request Received
We'll process your request within 1-2 business days
Confirmation
You'll receive an email confirming your refund has been processed
Payment Return
Refunds are returned to your original payment method within 5-10 business days
What Happens After a Refund
Once your refund is processed:
- Your Pro license key will be deactivated
- Pro features will no longer be accessible in the application
- You can continue using the free version of Sync Smith
- Your documents and local data remain unaffected
Need Help?
If you're experiencing issues with Sync Smith, we'd love to help before you go:
Contact Us
For refund requests or questions about this policy, please contact us:
Visionary Software Design Solutions, LLC
Email: contactus@syncsmith.app
Website: https://syncsmith.app